Shipping Policy

- delivers nationally and internationally.
- Once your item ships you will be notified by your nominated email address.
- Your location and order size and order type will impact on the speediness with which we can get your order to you.
- Deliveries need to be made to a nominated person authorised to receive goods.
- Deliveries are made to the kerbside or dock of nominated delivery address only.
- Once an order has left us, shipping is a non refundable fee.
- Insurance for goods in transit is not included in the purchase price so if it is required the purchaser needs to take out their
  own insurance.
- Purchase price does not include storage however in some circumstances it may be arranged.

Quotation Period

All quotes are firm for 30 days.

Order Times

We do our best to ship as soon as we can – usually within 1 day to 4 weeks of your order receipt however some items are manufactured to order and are subject to extended lead times and delays beyond our control. Custom made goods can be subject to extended lead times.

Returns Policy

If you wish to return your items please contact us to discuss the reasons why. We will need to issue a return authorisation. Returns are only accespted within 14 days and are only accepted on some products. Shipping return items is at the purchaser’s expense and the goods need to be shipped with a tracking order. Custom goods are not able to be returned. Items which are not returned in the original condition will not be accepted or may be subject to further charges.

We will replace or repair any product or part which we believe is defective.

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